Shipping policy

Processing Time

All of our items are made to order. I ship as soon as possible, but please allow 7–10 business days for your order to be created and shipped.

Shipping Time

Once your order has been processed, it will be shipped using the method you selected at checkout. Delivery times vary depending on the carrier and shipping option chosen.

Order Tracking

When your order ships, you’ll receive a confirmation email with tracking information so you can follow your package’s journey.

Delays & Liability

Please note that shipping times are estimates provided by the carrier and are not guaranteed. Weather, holidays, or postal service issues may affect delivery. Once your package is accepted by USPS, UPS, or another carrier, it is no longer within our control or liability. We are not responsible for lost, delayed, or stolen packages. If an issue arises, please contact the carrier directly with your tracking number.

Questions?

For any concerns about your order, please email me at Help@CarltonParishCo.com. I do my best to respond as quickly as possible, but please allow 48 hours for a response!